Rachael Heydon
BOccThy, CDTOT, GCertAutism
2017 to present
Rachael is the passionate founder of Recovery Road and a highly experienced Occupational Therapist. Rachael graduated from Southern Cross University in 2014 and is registered with the Australian Health Practitioner Regulation Agency (AHPRA) and an active member of Occupational Therapy Australia (OTA). With a decade of diverse experience, Rachael’s background includes:
- Six years with Queensland Health, working across acute, inpatient, and community settings
- Certification as a Driver Trained Occupational Therapist from the University of Sydney (2017)
- Extensive experience as an NDIS provider since 2018, supporting participants of all ages and needs
- CPPACC4020 and CPPACC5016 Certificates in Accessible Design (2023)
- Graduate Certificate in Autism from the University of Wollongong (2023)
Rachael has completed additional certifications in the SOS Approach to Feeding and Safe Seating. Rachael is currently pursuing a Diploma in Access Consulting to further enhance her expertise in creating accessible environments.
Rachael’s expertise spans a wide range of areas, including functional capacity assessments, assistive technology recommendations, home modifications, and specialized driver assessments and rehabilitation. Her holistic approach to occupational therapy ensures clients receive comprehensive, tailored support to enhance their independence and quality of life.
As the driving force behind Recovery Road, Rachael combines her clinical skills, NDIS knowledge, and passion for client-centered care to deliver exceptional occupational therapy services across diverse healthcare settings and community environments.
Nicole Heydon
EN, Dip Para, Cert IV BA
2020 to present
Nicole has been Recovery Road’s dedicated Practice Manager since 2020, bringing a wealth of diverse healthcare and administrative experience to our team.
Nicole’s background includes:
- 12 years of service as a Medical Technician in the Australian Army, providing her with valuable medical skills and a strong foundation in healthcare operations
- Qualification as an Enrolled Nurse (EN) in 2013, enhancing her clinical knowledge and patient care abilities
- Diploma of Paramedics obtained in 2014, further expanding her emergency medical expertise
- Certificate IV in Business Administration completed in 2018, honing her management and organizational skills
Nicole’s unique combination of clinical experience and business acumen makes her exceptionally well-suited to manage our practice efficiently. Her military background instils a sense of discipline and attention to detail in our daily operations, while her nursing and paramedic training ensures a deep understanding of patient needs and healthcare processes. As Practice Manager, Nicole leverages her diverse skill set to oversee all aspects of our practice, from staff management and patient care coordination to administrative efficiency and compliance. Her commitment to continuous professional development ensures that our practice remains at the forefront of healthcare management best practices.
Ready to start your journey with Recovery Road?
Contact us today to begin the referral process. We’re here to guide you every step of the way, ensuring you receive the most appropriate and timely care.
Call us at 0452 437 483
Alternatively fill out our request an assessment form and we will get in touch within one to three business days.