Privacy Policy

At Recovery Road, we offer comprehensive Occupational Therapy services, including specialized driving assessments. Our referral processes are designed to be straightforward and accommodating to your unique needs.

At Recovery Road Occupational Therapy (“we,” “us,” or “our”), we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect – We may collect personal information that you provide directly to us, including:
   1. Name, contact details, and date of birth
   2. Medical history and health information
   3. Insurance and payment information
   4. Information about your occupational therapy needs and goals
2. How We Use Your Information – We use your personal information to:
   1. Provide occupational therapy services
   2. Communicate with you about your care
   3. Process payments and insurance claims
   4. Improve our services and develop new ones
   5. Comply with legal and regulatory requirements
3. Information Sharing and Disclosure – We may share your information with:
   1. Healthcare providers involved in your care
   2. Insurance providers for billing purposes
   3. Government agencies when required by law
   4. Service providers who assist in our operations

We will not sell or rent your personal information to third parties.

4. Data Security – We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Rights You have the right to:
   1. Access your personal information
   2. Request corrections to your data
   3. Withdraw consent for certain data processing activities
   4. Lodge a complaint with the relevant data protection authority
6. Changes to This Policy – We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
7. Contact Us – If you have any questions about this Privacy Policy, please contact us at: Recovery Road Occupational Therapy Email: reception@recoveryroad.com.au Phone: 0452 437 483 By using our services or website, you agree to the terms of this Privacy Policy.